COVID-19

Pop & Punch is operating as normal with all order processing and packing taking pace in house, all precautions are being taken, I am now reducing the postal runs to two/three a week and the same for courier collections, you will have notice the courier price has increased slightly, this is due to the change to collection now. With new protocols in place and the advice from Public Health England that people receiving parcels are not at risk of contracting the coronavirus (COVID-19). Our Couriers also have new protocols in place to allow drop off at a safe place if you are self isolating. Remember I am always on the end of an email to help you with any questions you have. The safety of our couriers, customers and their families is always our main priority and we are here to support you in any way we can during this difficult time.

Any UK

Delivery is free within the UK on all orders over £50, please allow 3-5 days for delivery. If you require your items sooner please request express delivery (1-2 days) at checkout. 

We offer next day delivery if you place your order before 12pm, please select next day at checkout. All next day delivery orders placed after 12pm, will be shipped the next working day. 

Personalised, bespoke and larger items, may take longer to reach you, please read the product description for accurate lead times. 

Europe

We offer delivery to Europe at a cost of £15, please allow up to 7 working days for delivery. 

The Rest of the World

We offer worldwide delivery, please get in touch and we will do our best to accommodate your request.  

Please not Pop & Punch does not accept any responsibility for any additional taxes or duties incurred when shipping outside of the UK.  

Any orders placed for delivery outside of the UK without a prearranged shipping quote will be automatically refunded.  

All of our orders are shipped using a combination of Royal Mail, DPD, Hemes and Parcel Force. 

UK ONLY PRODUCTS, Pop & Punch reserve the right to cancel any order where an item has been purchased, but the delivery address is outside the UK. Certain products are eligable for UK shipping only due to size and weight, these are stated within the product description. 

General Info

Your delivery will be shipped from Pop & Punch within 2 working days of receiving payment, unless specifically stated on the product description, or a pre-order is being placed. 

If you would like to amend or cancel you order, please email hello@popandpunch.com, include your order details and reason. Please note that if the order has all ready been processed then it may not be possible to cancel it, but we will always try to help. 

We like to try and reuse as much of our stock packaging as possible, so please excuse our appreance sometimes. What is inside the box is still the quality product you expect from us. 

Please note that if the delivery address you enter is incorrect and you do not email to rectify the issue, then you will be charge delivery again to send it to the correct address. 

Please remember we are a small family run business, at peak times, your orders can take up to 2 working days to leave us, unless express or next day shipping has been selected at checkout.